Terms of use for AntPark

Last changed: 4 November 2026. Effective from: 4 November 2026.

This is an English translation of the Swedish terms of use (Användarvillkor för AntPark) of the same version and date. If the two differ, the Swedish version applies.

1. Who we are, and what AntPark is

AntPark is run by Antworks AB, company registration number (organisationsnummer) 559592-5446, with the address Grävlingsstigen 39, 139 41 Värmdö, Sweden. You reach us at support@antpark.app.

AntPark is a marketplace. We do not rent out any parking spaces or boat berths ourselves — we arrange the contact and the payment between someone who has a spot to spare and someone who needs one, and we charge a fee for that.

The person who rents out the spot is the seller, and the agreement about the spot is between you and the other user, not with us. We are not a party to that agreement and we do not sell the spot. We do not own it, we have not seen it, and we cannot promise that it looks like the pictures. What we undertake is the service: to arrange the booking and the payment under these terms, and that there is someone to turn to when something goes wrong. Section 11 describes the boundary in more detail.

Whoever rents out through AntPark does so as a private individual (section 3). The laws that protect a consumer against a business therefore generally do not apply between you and the other user. They apply between you and us, for our service.

Point of contact. Authorities and users reach us on matters concerning the Digital Services Act (förordningen om digitala tjänster) at support@antpark.app, in Swedish or English.

2. Your account

You must be 18 years old to use AntPark. When you create an account, you confirm that you are. We do not check age, but we may close an account that belongs to someone younger.

You create an account by signing in with Apple or Google. We get your name and your email address from them; we never see your password.

Before you can rent out or book, you need to verify your phone number with a code by SMS. This is so that we can reach you when something happens at the spot, and to make it harder to create accounts in bulk. The other party never sees the number; you reach each other in the booking’s thread.

An account belongs to one person. You are responsible for what is done from your account, and you must keep your details up to date — especially the phone number.

You can see your signed-in devices at any time and sign them out one by one.

You can join an association or a company with a code from its board or property manager. A company can also let in someone who has a confirmed email address on the company’s domain. The organisation’s administrators and managers see your name and your role. What you may do there is decided by the organisation, and it can also remove you as a member.

You can leave the organisation whenever you like, except when you have a spot through it: then you first terminate that agreement and leave when it has ended. If you are its only administrator, you first hand the role over to someone else. When you leave, you are taken out of the queue, and your bookings as a member are ended.

These terms apply to you as a person, also as a member. The association or company has its own agreement with us, and what it says applies between the organisation and us.

3. If you rent out a spot

You rent out as a private individual. AntPark is currently for private individuals who rent out a spot they have to spare. If you rent out in the course of a business (näringsverksamhet), or if you are registered for VAT for the rental, you may not take payment through AntPark: write to us instead. You are yourself responsible for declaring your income and for the tax that applies to it.

We may become obliged to report your income. The EU’s rules on reporting by platforms to the tax authority (DAC7) may require us to provide information about you and about what you have earned to the Swedish Tax Agency (Skatteverket). If so, we will ask you for the information the law requires. If you do not provide it, we may need to withhold payouts or close the possibility to rent out, as the law requires.

You must have the right to rent out the spot. If you do not own it, you need permission from whoever does — the landlord, the housing cooperative (bostadsrättsförening), the joint property association (samfällighet), the harbour association or the employer. We do not check this, and it is you who bears the consequences if permission is missing. If we receive claims from someone else because you lacked the right, or because the details in your listing were not correct, you must compensate us for this to the extent the law allows.

If your right ends in the middle of a booking or an agreement, you must tell the renter and us immediately. The renter should not pay for time that cannot be used. What has already been paid for such time is refunded to the renter through our support, and it is deducted from your share (section 7, Set-off).

You are responsible for:

the details being correct: the address, the dimensions, the pictures, the opening hours and what is included,
the spot being available during the times you have stated and free of obstructions,
the door code, space number and directions being correct when the renter needs them,
following the rules that apply to the spot — the association’s, the municipality’s or the road’s.

You set the price, the opening hours and whether bookings are made directly or by request yourself. If you choose requests, a request is automatically declined if you have not answered within 24 hours, or at the start if that comes earlier. The renter is not charged then. A monthly agreement always requires your approval.

You can pause your listing at any time. Bookings and monthly agreements that already exist still apply — someone has planned their day around them. You can remove the listing only when it has no upcoming bookings, running monthly agreements or unanswered requests.

4. If you book a spot

You are responsible for:

the vehicle or boat fitting within the dimensions stated in the listing,
staying in the spot only during the time you have booked,
following the owner’s rules, the signs and the rules that apply to the spot,
leaving the spot as you found it.

Fines, charges and damage that arise because you have not done so are your responsibility.

If you cannot get in, or the spot is taken — say so straight away. Write to the owner in the thread. If that does not help, you can open a case once the booking has ended, at the latest three days after the end time (section 9). Do not wait: after three days it is no longer possible.

The order of the search results. By default the spot that is cheapest for the period comes first, and at the same price the nearest. You can instead sort by distance, rating, charging power or charging cost. Find fast shows the nearest first. No one can pay to be placed higher in the list.

5. Prices, fees and payment

All prices are shown including what you pay, before you confirm. Amounts are given in the currency of the country where the spot is, for a spot in Sweden in Swedish kronor. We never exchange currency; if you pay with a card in another currency, your bank does the exchange.

Our service fee is ten per cent from each party, and at least five kronor. The renter pays ten per cent on top of the spot’s price, and the owner receives ten per cent less than the spot’s price. On every payment in kronor — a booking, an extension, a part of a season and a monthly rent — the fee is nevertheless at least five kronor from each party, so on a payment under 50 kronor it is more than ten per cent. In other currencies the fee is ten per cent, without a floor. The owner’s fee is never larger than the spot’s price. On an association’s or a company’s spot, the fee may have a cap per payment. The fee is always shown separately in the price breakdown.

Pre-booking fee. The owner may charge a pre-booking fee when you book further ahead than a limit the owner has chosen (24 hours, 3 days, 7 days or 30 days before the start). The fee and the limit are shown in the listing and in the price breakdown before you book. We take no service fee from you on the pre-booking fee; from the owner we take ten per cent of it, counted together with the spot’s price.

VAT. The service fee is payment for our intermediation, and the VAT that applies to it is included in the fee. The spot’s price is set by the owner. We add no VAT to it, and the owner’s taxes are the owner’s (section 3).

Founding owner place (grundarplats). The first fifty who rent out with us, counted by when their first spot was published, pay no fee on monthly and seasonal rentals for payments charged within six months from that day. Hour, day, night and week have the normal fee, and the renter’s fee is the same. An association’s or a company’s spot gives no founding owner place. Whoever has a founding owner place sees it and its last day under Payouts. A founding owner place is given out once: it does not pass to anyone else and is not given to anyone new if the account is closed.

We charge no fee on electricity. If you charge at an owner’s spot, the whole electricity cost goes to the owner. On a boat berth with electricity, the owner may charge a fixed price per started month of the season, and we charge no fee on that either.

Payment is handled by Stripe. We never see your card number. We receive the payment on the owner’s behalf. The amount is reserved on your card when you book or send a request, and it is charged when the booking begins. A request’s amount is never charged before the owner has approved it. A reservation only holds for as long as the card issuer allows, and if it does not hold until the start, the amount is charged earlier: twelve hours before the reservation expires, or immediately when you book if the start is already beyond that time. Before you pay, we do not know how long your particular card’s reservation holds, and the checkout then assumes four days: if you book directly and the start is more than three and a half days ahead, it says that the amount is charged when you book. It may then instead be charged at the start, if the reservation holds that long. More than the amount you have approved is never charged for the booking.

A season is paid in two parts: the first half in the same way as an ordinary booking, the second ahead of the 1st of the month closest to the middle of the season. If you have saved a card, the second part is charged seven days before that date; if you have not, you pay it yourself in the app, at the latest seven days before that date. The whole amount is charged at once when that date has already passed when you book, and when the season is too short or too cheap to be split.

For monthly agreements, the rent is paid ahead of each month, and only for the days of the month that the agreement covers. If the month has already begun when the owner approves the agreement, it is charged the same day. If you have saved a card, the next period is charged automatically seven days before it begins, and you are notified when the money has been charged. If you have not, you must pay yourself, at the latest seven days before the next period begins. You then get a notification fourteen days before the period begins, and one when the deadline has passed. If nobody pays in time, the period does not begin, and the agreement ends seven days after the deadline. The spot is not released the same day.

6. Cancellation and termination

Every listing has a cancellation rule chosen by the owner: free cancellation up to two hours, twelve hours or one day before the start. Which one applies is stated in the listing before you book.

A season always has the same rule, whatever the owner has chosen: free cancellation up to 30 days before the season’s first day, counted in calendar days where the spot is. If you book a season later than that, there is no free cancellation.

If you cancel within the free period, you get the whole amount back, including the service fee, except a pre-booking fee, which the owner keeps. If you cancel later, the owner keeps the payment. If you cancel a season later, the owner keeps the part already paid, and the second part is not charged.

If the owner cancels, you always get the whole amount back, including any pre-booking fee. Owners who cancel often may have their listings reviewed and taken down. A season that has begun cannot be cancelled by the owner; if it needs to be ended, our support helps both parties.

A monthly agreement is terminated in the app. The notice period is 30 days from the day you give notice, and it is the same for both parties. If you have already paid for days after the last day, they are deducted from the next payment or refunded. As a renter you can also release individual days back to the owner, and they are then deducted from the rent.

Right of withdrawal (ångerrätt). If you as a consumer have a legal right to withdraw from an agreement concluded at a distance, that right applies in addition to the rules above. These terms do not restrict it.

7. Payout to you who rent out

The money is paid out seven days after the booking has ended. A season is paid out one month at a time, seven days after each turn of the month, and a monthly rent seven days after the month has ended. The delay exists so that a renter has time to say if something was wrong — it is easier to hold back money than to claim it back. Until then the money is held at Stripe, in our account there, and not in any bank account with us. No interest is paid on it.

The money is then transferred to your payout account with Stripe and goes from there to the bank account you register with Stripe on Mondays, when there is at least 100 kr (for an account in another currency, a round amount worth about the same, such as €10). If it never reaches that much, everything goes, whatever the amount, on a Monday before the oldest money has been in the payout account for 90 days. The money thus reaches your bank within 90 days after it has become free, as long as nothing holds it back (see below), and the bank then takes a few banking days. You must have a payout account with Stripe, with their check completed, before you can publish a listing; the check is a requirement under the anti-money-laundering rules and not our own.

The payout account belongs to one country, the one where your spots are, and pays out in that country’s currency. A spot in another country cannot be rented out with the same account.

Money held back by an ongoing case is paid out only when the case has been decided. We may also hold back a booking’s money, or pause all payouts to you, while we investigate an error, a fraud, a chargeback or a breach of the terms, for as long as the investigation requires. If we pause all payouts, you get a notification. The money is paid out when we are done, with deductions under the paragraph Set-off.

Set-off (kvittning). If we refund money to a renter after your share has already been paid out, and the refund is to be taken from your share, you have received more than you should. This applies to a case decided in the renter’s favour (section 9), a refund for time that could not be used (section 3), a refund we have decided to take from your share, and a chargeback from the renter’s bank that you bear. We deduct the difference from your next payouts, and you get a notification of what was held back and why. If one payout is not enough, the rest is deducted from the next. If you think a deduction is wrong, you can write to support, which will review it.

Chargebacks (återkrav). If the renter’s bank takes back a card payment, we decide who bears the loss. If the chargeback is due to the spot, to the listing or to something you have done or not done, you bear it. If it is due to fraud that you could not have detected, we bear it. A chargeback is deducted from your payouts only once we have decided who bears it.

8. Charging

If the owner offers charging, they set a price per kilowatt-hour, and the electricity is sold by the owner. You pay for the electricity actually metered, in addition to the price for the spot.

The charger is locked outside the bookings. Once you have checked in, you start charging in the app. An amount is then reserved on your card for the most the charging can cost during the booking, at most 500 kronor for a spot in Sweden. If the cost reaches the reservation, charging stops, and you can start again. The amount for the electricity is charged when charging ends, at the latest when you check out.

We meter and bill — we are not responsible for the charger working, for its condition or for damage to your vehicle.

9. If something goes wrong

Open a case on the booking. This is possible once the booking has ended or been cancelled, and at the latest three days after the end time. The other party may answer, and after that we decide.

The other party has two days to answer. If the other party does not answer, the case is decided anyway.
We may decide on a full refund, a partial refund or none at all.
The cap for a refund is what the renter paid for the booking, less what has already been refunded. If the owner’s share has already been paid out, what is refunded is deducted from the owner’s next payouts (section 7, “Set-off”).
Every decision has reasons, and they are sent word for word to both parties.

Our decision determines what is refunded through AntPark — it is not a court’s decision. You always keep the right to turn to a court, and as a consumer against us to the National Board for Consumer Disputes (Allmänna reklamationsnämnden) (section 14).

Damage to a vehicle, boat or spot is not compensated by us. That is a matter between you and the other party, and between you and your insurers. AntPark has no insurance for the bookings, and we arrange none. Check for yourself what your own insurance covers.

10. What is not allowed

You may not use AntPark to:

rent out a spot you do not have the right to rent out,
post pictures or text that belong to someone else, are illegal or are offensive,
bypass the platform by settling the payment directly with the other party after making contact here,
harass anyone, or create accounts to get around a block,
scrape, copy or overload the service.

Reports. Anyone with an account can report a listing. We read every report, and a human makes the decision. We may take the listing down. If we take it down, the owner is told why, and may ask us to review the decision again.

Blocking. We may block an account from trading — booking, renting out, writing — if the rules are broken. You can still sign in, see your bookings, cancel, check in and out, answer in a case and pay what you owe, because a booking tomorrow does not disappear because the account has been blocked. Messages to the other party go through our support for as long as the block applies. You are always told the reason, and you can always write to us and ask us to review the decision again.

Blocking the other party. You can block the person you rent out to or rent from, in your thread. You then cannot write to each other, and no new booking or extension between you can be made until the person who blocked lifts the block. What is already booked stays.

11. Our liability

We aim for the service to work and for bookings and payments to be handled correctly, and we handle your data according to the privacy policy. We do not promise that the service is always available or free from errors: it may be down during maintenance, in the event of errors and in the event of errors at our suppliers.

We are not responsible for:

the spot’s condition, availability or suitability,
a user doing what they have promised,
damage, theft or fines at the spot,
a charger working,
obstacles beyond our control, such as outages at Stripe, in the mobile or electricity networks, at our hosting providers, or decisions by authorities.

We do not review listings in advance. We do not check that someone who rents out has the right to do so. We act when someone tells us.

Limits of liability. We do not compensate indirect loss — loss of profit, lost time, costs for other parking. If you rent out as a trader in breach of section 3, or if you use the service in the course of a business, our liability towards you is moreover limited to the service fees you have paid us in the last twelve months. The limits do not apply if we have caused the damage intentionally or through gross negligence.

If you are a consumer, mandatory consumer law always takes precedence over what is written here. No sentence in these terms takes away a right that the law gives you and that cannot be contracted out of.

12. Leaving

You can delete your account in the app at any time. Your data is then removed; what happens to it in detail is set out in the privacy policy.

The account can be deleted when no booking, request or monthly agreement remains — someone else has planned around them — when all money owed to you has reached your bank, and when you have nothing unpaid under Payments due. A small balance with Stripe goes to the bank within 90 days at the latest (section 7), and only then can the account be deleted.

We may close your account if the terms are broken seriously or repeatedly. You will be told why.

13. Changes

We may change the terms. A new version gets a new date, and the app asks you to accept it before you next book, send a request or publish a listing. Bookings and agreements you have already made follow the version that applied when you made them. We aim to tell you about significant changes in good time before they take effect. If you do not want to accept a new version, you can end what is ongoing and delete your account.

Changes due to new legislation or to a decision by an authority may need to take effect immediately.

14. Law and disputes

Swedish law applies.

If you are unhappy with something we have done — get in touch with us first at support@antpark.app. If we cannot agree, you as a consumer can turn to the National Board for Consumer Disputes (Allmänna reklamationsnämnden) (www.arn.se) in a dispute with us. A dispute between you and the other user is yours, and the Board as a rule does not consider disputes between two private individuals; our case procedure (section 9) exists for that. Disputes may also be tried by a Swedish general court (allmän domstol).